Family care coordination · an employee benefit
Parentro Care gives your employees a dedicated Care Coordinator, supported by AI, who researches, arranges and follows up on childcare, eldercare and family admin. Your people get one point of contact. You get a team that can focus on work.
Employer-funded. No cost to employees.
Why employers offer Parentro Care
Employees spend working hours searching for childcare, organising support for ageing parents and chasing appointments. Parentro takes on that work so it stops competing with their job.
More focus at work and fewer family-related interruptions, because someone else is making the calls, comparing the options and following up.
Support experienced people through demanding family moments, like a new baby or a parent who needs more care, so they don’t have to choose between family and career.
Reduce the mental load of managing family care. Employees know a named coordinator is handling it and will keep them updated.
Offer meaningful support beyond traditional benefits, one that families notice and talk about.
Parentro Care is designed with the aim of improving these outcomes. Results depend on each workforce and how the benefit is used.
What we coordinate
Helping families find the right support for their children’s care, development and education.
Making it easier to organize care and support for ageing parents and loved ones.
Taking the research, scheduling and administrative work out of managing family needs.
How it works
The employee contacts Parentro through a simple digital platform and describes the situation in their own words.
Our system structures the details, priorities and deadlines so nothing is lost and work can start straight away.
The coordinator researches options, verifies information and, when the employee authorises it, contacts providers and makes the arrangements.
Progress updates arrive proactively, with one point of contact throughout, until the request is resolved.
Inside Parentro Care
Family circle
With the employee’s permission, a partner, siblings or other relatives can follow updates and share information, wherever they live.
Request tracking
Each request is broken into steps, so employees can see what is done, what is in progress and what comes next.
Messaging
Employees message their coordinator from phone or laptop and get updates without having to chase.
Planning ahead
A new baby, a school move or a parent who needs more support: think it through with a clear checklist and a coordinator who keeps it moving.
Care team
Each employee has a named Care Coordinator, backed by a team with experience across childcare, eldercare and family administration.
What makes Parentro different
Human Care Coordinators do the work. AI makes them faster.
Employees deal with one coordinator instead of managing many providers and arrangements themselves.
What an employee asks for stays between them and Parentro. Employers see anonymised usage, never individual requests.
A Care Coordinator takes responsibility for each request, from research through to follow-up.
Technology handles research, organisation and reminders, so coordinators spend their time on people.
Coordination shaped around each family’s needs, schedule and preferences.
Employees hear from us with updates, rather than having to chase.
For HR and People teams
We handle the rollout with you, so employees know the benefit exists and how to use it.
A page for your employees explaining the benefit and how to start a request.
Ready-to-send announcements and reminders in the languages your teams use, for email and internal channels.
A short session so line managers can point people to Parentro when family life gets busy.
Regular reports on how the benefit is used across the company, with no individual details.
Timely prompts around the school-year start, Ramadan and Eid, and the summer travel period.
A monthly subscription per eligible employee, tailored to your workforce size and needs. We share a quote after a short intro call.
Founding partners
We’re working with a small group of founding employers. Start with a defined group of employees and a set period, and decide on the wider rollout based on what you see.
Questions from employers
Can’t find what you’re looking for? Write to info@parentro.com and we’ll get back to you.
An EAP typically offers counselling and advice, and insurance covers the cost of treatment. Parentro does neither. We take on the practical work of finding, arranging and following up on childcare, eldercare and family appointments, which neither of those benefits usually covers.
No Parentro subscription is charged to employees. If they choose to use an external provider, such as a nursery, a home-care agency or a clinic, that provider’s fees are paid separately.
Eligible employees and their families, as agreed in your company’s plan. We set eligibility with you during onboarding.
No. Requests are confidential between the employee and Parentro. Employers receive anonymised, aggregated usage information only.
No. Every request is owned by a human Care Coordinator. AI supports the coordinator by organising requests and speeding up research and follow-ups.
We’re launching with a small group of founding employers. Tell us where your teams are based and we’ll confirm coverage for each location.
Companies pay a monthly subscription based on the number of eligible employees. Book an intro call and we’ll prepare a quote for your workforce.
Book an intro call
A short conversation with our team. We’ll cover:
Prefer email? Write to info@parentro.com
Are you an employee? Ask your HR team whether Parentro Care is part of your benefits.
